In his role as Head of Investor Services Strategy and Finance, Mark Balcom helps guide the long-term growth, differentiation, development, and profitability of the Investor Services business line. Mark began his career at BBH as an internal auditor in 1998 and then transitioned to the Controllers team. While in Controllers, he developed key performance indicators for Investor Services, implemented new reporting frameworks, and supported our global workforce strategy analysis. Prior to joining BBH, he worked at PricewaterhouseCoopers as a senior auditor. Mark is a graduate of Babson College, holds a Masters of Professional Accounting from the University of Hartford and is a Certified Public Accountant (CPA).